Why We Need You - The Mission

Founded in 1980, SMA Technologies specializes in automation software and document processing solutions. Our products support the automation of companies and financial institutions most complex workflows and keep their human capital focused on the strategic work that moves their business forward. As we grow, we are looking for a determined and collaborative Product Manager to lead the future of OpCon Core Automate, ensuring it delivers measurable value to customers and aligns with broader company objectives.

Objectives – The Problems You’ll Solve

Reporting to the VP of Product, you will be responsible for driving the product roadmap, prioritizing enhancements based on data and user feedback, and collaborating with Engineering, Design, Sales, and Customer Success to execute with clarity and impact. This role is ideal for someone who thrives in technical environments, understands the automation needs of businesses, and is eager to shape the next generation of SMA products.

How You’ll Get There

Within Your First 3 Months:

• Gain a deep understanding of VisualCron—its capabilities, architecture, and market positioning.
• Meet with key stakeholders, including Engineering, Customer Success, and Sales, to understand business goals, technical constraints, and customer pain points.
• Take ownership of the product backlog, ensuring that requirements are clear, actionable, and prioritized effectively.
• Listen to customers calls to understand and identify pain points and opportunities for improving automation workflows—maybe even conduct a few yourself!
• Align with Engineering on system architecture and product scalability considerations.
• Partner with Marketing to understand messaging, positioning, and go-to-market strategies.

Within Your First 6 Months:

• Develop a deep knowledge of the product roadmap, understanding both short-term deliverables and long-term vision.
• Identify and prioritize key automation enhancements based on customer feedback, data insights, and business impact.
• Work with Engineering and Design to improve usability and integration capabilities for customers.
• Establish a regular cadence for assessing product adoption metrics, validating impact, and refining strategy.
• Actively partner with Sales, Customer Success, UX, and Voice of Customer to ensure automation capabilities address real-world customer needs.

Within Your First 12 Months:

• Fully own and execute the long-term roadmap for VisualCron, driving strategic improvements that enhance the product’s market position.
• Deliver measurable improvements in automation efficiency, reliability, and customer satisfaction.
• Present a forward-looking strategy for expanding automation capabilities and integrations, ensuring the product remains competitive and future-proof.
• Partner with Engineering and Design to introduce new features and enhancements that optimize performance and user experience.
• Become a trusted cross-functional leader, ensuring clear communication and alignment across Product, Engineering, Marketing, and Sales.

Competencies – What We’re Looking For

Industry & Technical Expertise: Experience in financial institutions (FIs), particularly in understanding operational challenges and automation needs within the industry. Knowledge of financial core systems, their integration requirements, and how automation can enhance their efficiency is highly valuable. Strong understanding of enterprise automation, workflow orchestration, and system integrations.

Strategic & Data-Driven Thinker: Ability to analyze automation trends, customer workflows, and business data to make informed product decisions. Experience using data and customer insights to shape product roadmaps and prioritize feature development.

Customer-Centric & Problem-Solver: Experience engaging directly with customers to validate automation use cases and gather feedback. Ability to identify high-impact opportunities and drive solutions that improve user experience and efficiency.

Cross-Functional Leadership: Proven ability to work closely with Engineering, Design, Sales, and Customer Success to align priorities and execute effectively. Strong communication skills, able to articulate product vision, roadmap decisions, and trade-offs to both technical and non-technical audiences.

Execution & Ownership: Highly organized, proactive, and communicative, with a track record of delivering complex product initiatives on time and with impact. Comfortable owning and managing a detailed product backlog while balancing short-term execution with long-term vision.

Adaptability & Growth Mindset: Ability to navigate ambiguity and quickly adapt to shifting priorities. Passion for continuous learning, staying current on automation trends and best practices.

What’s in it for you?

At SMA, we pride ourselves on ensuring that our employees are taken care of and that you have what you need to succeed in and out of work. In addition to competitive compensation, we provide:

• A remote first environment – Work from wherever you are comfortable in the contiguous U.S. as SMA Technologies is a remote first organization
• SMA will provide all the gear you need to be successful in your role, including your choice of Mac or Dell Laptop, $100/month phone + internet reimbursement, monitors, gear to get yourself started, plus a one-time $250 stipend to purchase any extras
• 100% Company paid health, dental and vision insurance for you and your immediate family on our competitive HSA plan offering. SMA also contributes $1,800 per year into an HSA account for you to spend on qualifying healthcare costs
• 100% company paid LTD, AD&D and basic life insurance for you
• Flexible PTO (similar to unlimited PTO) and flexible working hours to accommodate a great work/life balance
• 11 Paid Holidays
• Quarterly Wellness Day to recharge in whatever way you need.
• $2,500 Annual Professional Development stipend to help you continue to enhance your skills

How We Work – Our Core Values

Be Kind- We are kind and helpful. We care and act with empathy. We take care of ourselves, each other, and our customers. We understand boundaries. We believe clear is kind. We exhibit healthy behaviors and are self-aware.

Be Authentic- We are genuine. We are real. No pretenses. We know ourselves and celebrate our differences of thoughts, ideas, and skills. We show our true self -our whole self- every day. We unlock our teams' potential by unlocking our own and each other's potential. There is only one you and we want to see YOU every day.

Be Collaborative- We unite for a common cause. We are in pursuit of the best idea - not our own idea. As a remote company, we must collaborate and communicate to make a difference - an impact. We do this for our teams and for our customers.

Be Determined- Giving up is not in our nature. We are smart people who solve tough problems. We have a bias toward action. We strive for great outcomes. We achieve our goals. We deliver success for customers, ourselves, and each other.

Work Environment and Physical Requirements

Work primarily in a climate-controlled environment with minimal safety/health hazard potential. High level of stress. Sedentary, sitting, walking, infrequent lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use.

Physical Activity Frequency

Sitting 90%

Walking 100%

Crouching/Bending/Stooping 1%

Reaching 1%

Grasping 1%

Pushing/Pulling 1%

Near Vision 80%

Far Vision 20%

Hearing 100%

Speaking 90%

Lifting/Carrying - up to 10 lbs 10%

Lifting/Carrying - up to 25 lbs 1%

Lifting/Carrying - up to 50 lbs 0%

Lifting/Carrying - up to 100 lbs 0%

AAP/EEO

Unisoft International, Inc. dba Software Management Associates provides Equal Employment Opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or veteran status. This policy applies to all terms and conditions of employment including recruiting, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 281-348-9606 or recruiting@smatechnologies.com for assistance.